FAQS

Our reception works 24 hours, so you can check-in at any time. Although the rooms are only available at 3 PM, you are allowed to use all the hostel’s common areas, including the showers and the kitchen, or just relax in our living room until your room is ready. Kick off your day in Lisbon with the most important meal of the day and enjoy our delicious breakfast for only 5€. You can also leave your bags in our luggage room for free and go visit the city. Don’t forget we are hidden inside a souvenir shop, so you will have to enter the building on the number 65 and ring the doorbell inside of the shop.

Our reception works 24 hours, so you can check out at any time until 11 AM. Guests that fail to check-out until 11 AM may be charged an extra night, or have their things removed from the room. When checking-out you must return your room key, otherwise you will be charged 5€ for its loss.

Linen is provided for free to all our guests in any type of room. Towels are already included in the price of our private rooms. For guests staying in shared dorms towel hire is available for a price of 2€ each.

Yes. Our private rooms have their own safety box while in the shared dorms every bed has a big individual locker where we are pretty sure you can fit all your luggage. You might need a padlock, but if you didn’t bring one, you can buy or borrow one from us for a refundable deposit of 5€.

Absolutely! Our kitchen is your kitchen and we have everything you need! Please note that during the night the kitchen is closed, but it is open from 7am to 11.30pm.

Better than that, we will do it for you! We have a laundry service that costs only 6€. We will give you a big bag where you can fit all your dirty clothes and we will wash, dry and fold your clothes. If you have any specific instructions about how you want it washed or dried you can give them directly to our cleaning team.

Yes, we do. There are hairdryers in most of our toilets. Good ones even! In case you don’t find them or they are all in use, you can ask for one at the reception too.

You can send us an email with your request and we will try our best to allocate you in the bunk bed of your preference, but we can’t promise your request will be fulfilled. Sometimes, due to lack of availability, we have to switch reservations to make sure everyone has a bed. The best way is to ask upon check-in, before that we can’t compromise.

You sure can! Just send it to bookings@goodmorninghostel.com after asking the receptionist and, as long as you don’t ask us to print 3 copies of your Master’s thesis (or anything with more than 20 pages), we will print it for free.

We accept both cash and debit/credit card payments (with the exception of American Express cards). Before your arrival you’ll also receive an email from us where you’ll be able to do your online check-in and pay for your reservation in advance using a payment link.

We have several activities and tours that you can read about here. Most of them do not require a pre sign up, but for those that do, the best time to do so is upon check-in.

You can find all the information on how to find us here.

At Goodmorning Hostel, we try to give all our guests the best possible experience in Lisbon and we like to preserve the atmosphere we are already known for. Like most hostels and due to previous experiences, we have an age policy to make sure everybody feels comfortable. Guests under 18 years old and over 40 years old must contact us prior to booking. Reservations that fail to do so may be cancelled or rejected.

If you made a standard booking you can cancel any night(s) of your stay without penalty if you do it with a minimum of two days in advance. If you do it later the first night will still be charged. If you made a non-refundable booking no refund will be given in case of cancelation.

We’re very happy to know you’d like to be part of our staff. You can send your motivation letter and your work experience to gstaff.tatiana@gmail.com.

We are always looking for interesting partnerships. If you’d like to collaborate with us send us your proposal to bookings@goodmorninghostel.com.